Providers receiving a poor rating from the regulator Care Quality Commission (CQC); a negative compliance/quality inspection report from Commissioners; or an enforcement action can significantly impact their reputation and finances.
Whether you are already in the process of working through a compliance issue or you want to make sure your service is protected from the negative impact of such issues, we are here to help.
We can help you to identify and minimise the risk to your business of compliance related issues that can adversely affect your performance.
Whether this is about how your service meets compliance, or helps you to devise strategies that enable you to minimise the impact of non-compliance issues.
Our proactive and considered approach to implementation will ensure that we offer you practical support, using proven techniques and tools that measure and evaluate your compliance status. We help you to identify and put in place remedial actions to address quality issues.
To discuss how we can help you to improve your service, get in touch.
Our masterclass programme
Find out more about our masterclass programme of specially designed courses to help your develop your marketing capabilities.
6 February 2018
Marketing your social care business - 1 day masterclass
28 February 2018
Improving the customer experience - 1 day masterclass