What we do

Lynden Consulting is a marketing and communications company helping health and  adult social care businesses develop marketing strategy, build and protect their brand, improve performance and achieve communication excellence.


Services

Our services include:

Marketing strategy

Whether you want to refocus your business or marketing strategy, launch a new offering or just make sure you are on the right track, we help you move forward with confidence.

Brand & reputation management

Our expertise in brand building and reputation management will help enhance and protect your brand to secure your position.

Sales & Marketing

We have a proven track record in implementing successful sales and marketing strategies to increase customers and generate income, so that you get a better return on your marketing spend.

 

PR & communications

Communicating effectively with your customers and employees is vital for any business. We help you to develop compelling campaigns to influence how your stakeholders think, feel and act.  

Customer insights

We use data from customer feedback, surveys, secondary research, market analysis and mystery shopping to help you understand what your customers’ want, need and expect. 

Service improvement & compliance

We help you identify and minimise the risk to your business of compliance related issues that can adversely affect your performance and financial position. 

 

We tailor our work to address your unique requirements and provide expertise to support strategy development and implementation across all of our service areas. 


Find out more about how we can help.

Click here to read about our work.


Copenhagen study tour 

Read our blog of our recent visit to Copenhagen, Denmark, to find out if the elderly population are as satisfied with life as the rest of the Danes who voted Denmark as one of the happiest countries to live in the world.

Day one update - visits to three care centres across Copenhagen

Day two update - meeting with the Health and Care Administration of the City of Copenhagen Municipal

Day three update - visit to two outstanding care centres in Brønshøj


Marketing your care business

The funding crisis means that providers are under pressure to develop sustainable income streams. Those who had relied on local authority block contracts now recognise that this is no longer a viable option. The need to consider alternative approaches to sustaining the business has never been greater ...read more


The value of a strong brand

The national media is not always positive in its coverage on the care industry and can seem unremittingly negative. Stories abound of failed CQC inspections, irresponsible managers and neglected residents....read more


 

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